Terms and Conditions for FreshSurii

Effective Date: January 7, 2025

Welcome to FreshSurii! By accessing and using our website (https://freshsurii.com) and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.

1. Acceptance of Terms

By using the FreshSurii website, making a purchase, or interacting with our services, you agree to abide by these Terms and Conditions, our Privacy Policy, and any other applicable policies. If you do not agree to these terms, you should not use this website.

2. Changes to Terms and Conditions

FreshSurii reserves the right to update or modify these Terms and Conditions at any time, without prior notice. Any changes will be posted on this page with the updated effective date. By continuing to use the website after changes are posted, you accept and agree to the updated terms.

3. Use of the Website

  • Eligibility: You must be at least 18 years old to place an order with FreshSurii. If you are under 18, you may use our website only with the involvement of a parent or guardian.
  • Account Registration: To make a purchase or access certain services, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update it as necessary.
  • Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities under your account. If you believe your account has been compromised, you must notify us immediately.

4. Product Information and Availability

  • Product Descriptions: We make every effort to ensure that the descriptions, images, and prices of products on our website are accurate. However, we do not guarantee that all descriptions are free of errors.
  • Product Availability: While we strive to keep our inventory up to date, certain items may become unavailable after an order is placed. In such cases, we will notify you and either offer a replacement, substitute product, or issue a refund.

5. Pricing and Payment

  • Pricing: All prices on the website are listed in U.S. Dollars. Prices may change without notice, but changes will not affect orders that have already been confirmed.
  • Payment Methods: We accept payments through credit cards, debit cards, PayPal, and other secure payment methods available at checkout. All payment information is processed securely and in compliance with industry standards.

6. Shipping and Delivery

  • Shipping: We offer several shipping methods for both domestic and international orders. Shipping charges are calculated based on the size, weight, and destination of your order. Delivery times vary depending on the shipping method chosen and the destination.
  • Processing Time: Orders are processed within 1-2 business days, with shipping typically taking 5-7 business days for domestic orders. International shipping times may vary.
  • Customs and Duties: International customers are responsible for any customs duties, taxes, or fees that may apply upon arrival in their country.

7. Returns, Refunds, and Exchanges

  • Return Policy: We accept returns for most items within 30 days of delivery. Please refer to our Refund and Returns Policy for detailed information.
  • Refunds: Refunds are processed to the original payment method once we receive and inspect the returned item(s). Shipping fees are non-refundable, except in cases of defective or incorrect items.

8. Customer Reviews and Content

  • Reviews: By submitting reviews, comments, or other content on our website, you grant FreshSurii a non-exclusive, royalty-free, and transferable license to use, display, and distribute the content in any form, media, or technology.
  • Content Guidelines: You agree not to post any content that is illegal, defamatory, offensive, or infringes on the rights of others. We reserve the right to remove any content that violates these guidelines.

9. Limitation of Liability

  • Product Use: While we take great care in selecting and designing our products, FreshSurii is not responsible for any injuries, damages, or losses resulting from the use of our products, except as required by law.
  • Liability: To the maximum extent permitted by law, FreshSurii is not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our website or products.

10. Intellectual Property

All content on the FreshSurii website, including text, images, logos, designs, graphics, and software, is the property of FreshSurii and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute any content without prior written consent from FreshSurii.

11. Privacy and Data Protection

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by FreshSurii. We are not responsible for the content, privacy policies, or practices of these third-party sites. We recommend reviewing their terms and policies before engaging with them.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the state of Ohio. Any legal action arising out of or related to these terms will be brought exclusively in the courts located in Cincinnati, Ohio.

14. Contact Information

If you have any questions about these Terms and Conditions or need assistance, please contact us:

  • Email: info@freshsurii.com
  • Phone: 908-968-4142
  • Address: 3632 Fairfax Drive, Cincinnati, Ohio, United States